Privacy Policy

Last Updated: August 1, 2026

Shebaru (“we,” “us,” “our”), headquartered at 2/8, Level-3, Block-F, Lalmatia, Dhaka-1207, Bangladesh, operates the website shebaru.com and its related digital services. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights you have over your data when you use our study abroad, student visa, tourist visa, medical visa, scholarship guidance, and online training services.

By using shebaru.com, submitting an inquiry, filling out a consultation or partner form, or contacting us via phone, email, or WhatsApp, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, including but not limited to:

• Contact details: full name, phone number, email address, WhatsApp number, and mailing address
• Academic information: SSC/HSC/Diploma/Bachelor/Master’s results, transcripts, and certificates submitted for university or visa applications
• Identity and travel documents: passport information, photographs, and other documents required for visa processing, where voluntarily submitted
• Financial information: bank solvency certificates or financial documents submitted in support of a visa or scholarship application
• Consultation details: preferred study destination, course interest, and information shared during counseling sessions
• Partner/agent applications: information submitted through our Partner recruitment form
• Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies

2. How We Collect Information

• Website contact and consultation forms
• Google Forms used for partner and program applications
• Direct communication via phone call, email, or WhatsApp
• Facebook and Instagram lead generation forms and Messenger conversations
• In-person or online counseling sessions
• Automatically, through cookies and tracking technologies described in Section 4

3. How We Use Your Information

We use the information we collect to:

• Provide study abroad counseling, university and course selection guidance, and scholarship advice
• Prepare and submit university admission applications on your behalf
• Assist with student, tourist, and medical visa processing and documentation
• Prepare SOPs, CVs, study plans, and interview materials
• Communicate with you regarding your application status
• Evaluate and manage Partner applications
• Send relevant updates about scholarships, visa policy changes, and our services (you may opt out at any time)
• Improve our website, services, and marketing effectiveness
• Comply with legal and regulatory obligations, including those of destination-country embassies and universities

4. Cookies and Advertising Technologies

Shebaru uses cookies and similar tracking technologies, including the Meta (Facebook) Pixel and Conversions API, to:

• Measure the performance of our Facebook and Instagram advertising campaigns
• Understand which pages and services visitors are interested in
• Show relevant Shebaru ads to people who have visited our website or interacted with our Facebook/Instagram pages (retargeting)
• Build lookalike audiences to reach prospective students with similar interests

Data shared with Meta through the Pixel or Conversions API may include your IP address, browser information, and actions taken on our website (such as submitting a consultation form). This data is subject to Meta’s own Privacy Policy and Business Tools Terms, available at facebook.com/privacy/policy. You can manage or opt out of personalized advertising through your Facebook Ad Preferences settings or your browser’s cookie settings.

We may also use Google Analytics or similar tools to understand website traffic and improve user experience.

5. Sharing of Information

We do not sell your personal information. We may share your information only with:

• Partner universities (such as Aditya University, Sharda University, Parul University, Lincoln University College, Asia e University, Athabasca University, and other verified institutions) for the purpose of processing your admission
• Relevant embassies, consulates, and visa authorities as required for visa application processing
• Service providers who support our operations (such as CRM, hosting, and communication tools), bound by confidentiality obligations
• Meta/Facebook and Google, limited to advertising and analytics data as described in Section 4
• Legal or regulatory authorities, where required by law

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain our business relationship with you, and comply with legal, administrative, or accreditation-related obligations. Application and visa-related documents are generally retained for the duration of the process plus a reasonable period afterward for record-keeping purposes. You may request earlier deletion, subject to Section 8.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to our legal and administrative retention obligations
• Withdraw consent to marketing communications at any time
• Object to or restrict certain processing of your data

For visitors from the United Kingdom or European Union, these rights are provided consistent with applicable data protection law, including the UK GDPR and EU GDPR. To exercise any of these rights, please contact us using the details in Section 11.

9. Children’s Privacy

Our services are intended for individuals who are at least 16 years of age or who are accompanied by a parent or guardian in the case of younger students applying through our counseling services. We do not knowingly collect personal information from children without appropriate parental or guardian involvement.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Shebaru
2/8, Level-3, Block-F, Lalmatia, Dhaka-1207, Bangladesh
Phone/WhatsApp: +880 1711-981051
Website: shebaru.com