Privacy Policy
Effective Date: May 29, 2026 Last Updated: May 29, 2026
Introduction
Welcome to Shebaru (“we,” “us,” or “our”). We operate the website located at shebaru.com. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have regarding your personal data.
By accessing or using our website, you agree to the terms described in this policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect information in the following ways:
Information you provide directly:
- Name, email address, and password when you create an account
- Billing and shipping address when placing an order
- Payment details processed securely through WooCommerce
- Messages and content you submit through contact forms or support channels
Information collected automatically:
- IP address, browser type, and operating system
- Pages visited, time spent, and referring URLs
- Device identifiers and general geographic location
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Create and manage your account and process your orders
- Send order confirmations, shipping updates, and receipts
- Send marketing communications where you have consented
- Analyse site usage to improve performance and user experience
- Respond to your inquiries and provide customer support
- Detect, investigate, and prevent fraudulent or illegal activity
- Comply with legal obligations that apply to us
WooCommerce & Payments
Our online store is powered by WooCommerce. When you place an order, your billing, shipping, and payment information is collected and processed to fulfil your purchase.
- Payment card details are processed securely by our payment gateway and are never stored on our servers
- WooCommerce may store your order history, name, email, and address for order management purposes
- For more information, see the WooCommerce Privacy Policy
Sharing & Disclosure
We do not sell or rent your personal information. We may share it only in these limited circumstances:
- Service providers: Trusted vendors who help us operate our store (e.g., payment gateways, shipping carriers, email services), bound by confidentiality agreements
- Legal requirements: When required by law, court order, or government authority
- Protection of rights: To protect the safety, rights, or property of Shebaru, our users, or the public
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may transfer under the same privacy protections
- With your consent: For any other purpose with your explicit permission
Cookies & Tracking Technologies
We use cookies and similar technologies to recognise your browser, remember your preferences, and understand how you interact with our site.
- Essential cookies: Required for the store to function (login sessions, shopping cart, security)
- Analytics cookies: Help us understand visitor behaviour in aggregate (e.g., Google Analytics)
- Preference cookies: Remember your settings and personalisation choices
- Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect store functionality.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We also retain data as necessary to:
- Maintain order records and transaction history
- Comply with legal obligations (e.g., tax and financial records)
- Resolve disputes and enforce our agreements
When data is no longer required, we securely delete or anonymise it.
Your Rights & Choices
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request that we delete your account and associated data
- Opt-out of marketing: Unsubscribe from promotional emails via the link in any email we send
To exercise any of these rights, please contact us using the details below.
Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure. These include SSL/TLS encryption across our entire website, access controls, and regular security reviews.
No transmission over the internet is completely secure. If you suspect a security issue with your account, please contact us immediately.
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of shebaru.com after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: admin@shebaru.com Website: shebaru.com
We aim to respond to all inquiries within 5 business days.